Privacy Policy

East Africa Safari Guides (“we”, “us”, “our”) is a locally owned safari company based in Arusha, Tanzania, operating the website easguides.travel. This policy explains what information we collect when you contact us or browse our site, how we use it, and the choices you have. We collect only what we need to plan your journey well.

Information We Collect

• Information you give us: your name, email address, telephone number, travel dates, party size, and any preferences you share through our inquiry forms or by email.
• Information collected automatically: standard analytics data such as pages visited, approximate location, device and browser type, collected through cookies and similar technologies.

How We Use Your Information

• To respond to your inquiry and prepare a tailored journey proposal.
• To communicate with you about your trip and our services.
• To improve our website and understand how visitors use it.

Analytics and Cookies

We use Google Analytics 4 and Google Tag Manager to understand site usage in aggregate. These tools set cookies on your device. You can disable cookies in your browser settings; some site features may then work differently.

Customer Relationship Management

Inquiry details may be stored in our Zoho customer relationship system so our team can manage your request and follow up. Access is limited to authorised staff.

Sharing Your Information

We do not sell your personal information. We share it only with trusted partners (such as lodges, camps, and ground operators) where this is necessary to arrange the journey you have requested, and with service providers who help us operate our website and communications.

Data Retention

We keep your information only for as long as needed to serve your inquiry and to meet legal and accounting requirements, after which it is deleted or anonymised.

Your Rights

You may ask us to access, correct, or delete the personal information we hold about you. To make a request, contact us using the details below. See also our Do Not Sell or Share My Personal Information notice for region-specific opt-out rights.

Contact

• Address East Africa Safari Guides, Arusha, Tanzania
• Email hello@easguides.travel
• Phone +255 753 744 283

This policy may be updated from time to time. The date of the latest revision appears at the top of this page.